When you call our company with questions or to place an order you will speak directly to our staff who know our products,  NOT a "Call Center" overseas/elsewhere. Our knowledgeable staff can answer your questions and ensure a safe and secure ordering process.

This is what we do!  We specialize in home tanning products & light therapy.

Email:              SummerTanSupport@aol.com

Toll-Free:        1-877-781-1112 (for all Saidel Websites)

Phone:            425-254-0356

FAX:                425-988-0297

Hours:             6:00 - 8:00  Pacific Time,  9:00 - 11:00 Eastern Time, Monday through Friday -  Weekend Hours Vary

Address:        SAIDEL Websites
                          18724 109th LN SE
                          Renton, WA 98055

Saidel Websites is a privately owned company headquartered in Renton (just South of Seattle) Washington. We have been in business for 8 years and we have extensive internet e-commerce retail experience. We understand the importance of quality customer service and offering only high quality products.

Our company is managed by its owners  so we are motivated to provide quality products and service, and it also allows us to keep our overhead expenses low so that we can keep prices low.

When shopping online customers have 4 common concerns - so we have addressed these for you below:

Are they a legitimate company with safe and secure ordering?  Yes we are. We have been in the internet business for seven years. Customers are welcome to call us with any questions or to place their order by telephone. To read about our secure online ordering system click on the button at the top of the page titled "Secure Ordering & Shipping Info".

Are they selling a quality product?  Anyone with an internet store can sell just about anything these days. We have done our research and testing, and have chosen a few select quality products made/manufactured by reputable companies. If you look on the individual product detail pages you will see we provide a lot of information and specifications along with quality photographs of our products so you are fully informed before you purchase. Our primary products are Sperti Sunlamps, SunQuest Tanning Canopies, The Dr. Kern HT-420 salon sunlamp and Acne Lamp, and Au Courant Sunless Tanning Products.

We are DIRECT distributors for the following quality products, and our volume purchasing allows us to sell for the lowest prices:

Sperti - manufacturer of home tanning lamps and facial sunlamps for over 50 years. Our #1 product.
Au Courant - manufacturer of premium quality sunless tanning products for a natural looking sunless tan.
SunQuest - manufacturer of mobile & convenient tanning canopies featuring premium Wolff tanning bulbs.
Dr. Kern - manufacturer of the HT-420 salon sunlamp and acne therapy lamp.


Am I getting a good price?  Yes, our prices are excellent and we have a low price guarantee on all the products mentioned above! It is easy to comparison shop online so we understand that we need to maintain the lowest prices to win your business. A) You will not find lower prices for the SunQuest canopies - fact. Our prices are set at the factory minimum price set by the manufacturer, then we offer the lowest shipping fees available. B) You will not find lower prices for the Au Courant Sunless Tanning product line - fact, and we have very low "Priority Mail" shipping fees. C ) Our prices on all Sperti Sunlamps - Tanning Lamps are the lowest available. In the rare event a competitor has a sale, we'll match that price.  D) Again, we buy factory direct - so you get the lowest price available!

How long will I have to wait for my order?   One of the biggest drawbacks of shopping online is waiting to receive your package.  With many other online stores you have no idea how long it will take for your order to actually get processed, and then how long it will take before you receive it. Even if a company advertises a particular shipping method, "Fed Ex 3 Day" or "Priority Mail" for example, your order may not be processed and shipped out for a week or more - WE PROCESS AND SHIP QUICKLY. Lastly, we guarantee safe and undamaged delivery of your product. In the rare instance an item is damaged during shipping we will immediately have it replaced.

- We process and ship ALL UV Sunlamp - Tanning Lamp orders within 2 business days, usually 1 day.
- We process and ship ALL Au Courant orders within 1 business day.
- We process and ship ALL SunQuest Tanning Canopy orders within 2 - 4 business days, average is 3 days.

Most products are then delivered in just 2-4 days depending on your location. To read about the shipping methods for individual products - read below.

- If you have any questions, feel free to contact us by phone or email anytime.
Toll Free: 1-877-781-1112

View another of our Saidel Websites:  www.AromatherapyWebsite.com

Credit Cards:    We accept all major credit cards including:   Visa,  MasterCard,  Discover,  and  American Express. You may order by telephone during business hours or you can order safely and securely online. Ordering online is always more efficient and faster for both parties.

Check Cards or Debit Cards:    As long as the card has either a Visa or MasterCard logo on it, it will process just like a regular credit card.

Pay by Check:   If you would like to pay by check you may do so, however, upon receipt of your check we must wait 7 days for your check to clear before we can ship your products.

Pay by Money Order:    If you pay with a money order we will ship your products immediately upon receipt of your payment.  There is not a shipping delay as there is when you pay with a personal check. Money orders can be easily purchased at any Post Office or Bank.

Financing:    Some customers are interested in financing (payment plans) for our SunQuest tanning canopies. We have researched this option and found that it is much easier for a credit worthy customer to request a credit line increase from their existing credit card bank rather than go through a new credit review and open a new credit account just for one purchase.

Credit Card Security:   We use an encrypted secure payment gateway. Your card information is encrypted and safe. Our other merchant (card processing) services are provided by Cardservice International, among the largest and best merchant banks today. We do NOT keep your personal credit card information on our company computer system.  *For more detailed information on shipping & credit card security please go to our "Secure Ordering & Shipping Info" page.

We can ship our sunlamps from the West Coast with US Postal Priority Mail, or directly from the factory in Kentucky with UPS. Either way, the average delivery time is only 3 days.

All Au Courant orders are shipped with US Postal Service Priority Mail. On average, this takes just 2-3 days anywhere within the continental USA.

The sunlamps with floor stands, due to their weight, are shipped directly from the manufacturers warehouse in KY with UPS. This takes 1-6 days depending on your location - distance from KY.

Tanning Canopies are shipped directly from the manufacturers warehouse in Indianapolis. Depending on your location, delivery takes 3-8 days.

APO & FPO addresses have a $20 shipping fee.
*Notice to APO/FPO customers: if you are stationed/live overseas, remember these sunlamps run on 110 volts only, most overseas power sources are 220 volts and like any 110 volt appliance, 220 volts will 'fry'/ruin your unit if you plug them in to a 220 volt socket. If you are using one overseas you must use a quality step-down transformer and a 110 volt surge protector.

Alaska orders have a $20 shipping fee.

Canadian Orders: have a $20 shipping fee. *Any taxes/duties/tariffs/broker fees charged by Canadian customs or UPS within Canada is the responsibility of the Canadian customer.

We cannot ship the SunQuest tanning beds canopies to Alaska or Canada.

We can ship sunlamps to Hawaii - call or email for a shipping quote.

Shipping to other USA (non-continental) territories (Puerto Rico, Virgin Islands, etc.) have varying rates, please email us with a shipping quote request.

We do ship to P.O. Boxes at no extra charge.

International Orders:  At present we only accept and ship U.S. orders and Canadian orders.  * We DO ship to APO and FPO addresses.